Aeroplan Main Contacts

Aeroplan's main contact numbers are listed below. Additional contacts and more detailed information on which number to call is available lower on this page.

Detailed Contact Information

AEROPLAN CONTACT CENTRE:

1-800-361-5373

For the hearing impaired (TDD): 1-800-957-7439

Call the Aeroplan Contact Centre to book flight rewards with one of our agents (standard fees apply), to request general program information or for assistance with your account.

07:00-21:00
Canada, USA, Antigua, the Bahamas, Barbados,
Bermuda, the Cayman Islands, Jamaica, and Trinidad


ADDITIONAL & INTERNATIONAL CONTACTS:

United Kingdom:
0871-220-7777
09:00-17:00, M-F

Switzerland:
0848-aeroplan
(0848-23767526)

France:
0825 882 883
09:30-17:30, M-F

ALL OTHER AREAS:
1-514-395-0300
07:00-21:00

Or call your local Air Canada sales office.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AEROPLAN.COM WEBSITE SUPPORT:

1-866-689-8080

For the hearing impaired (TDD): 1-866-333-2499

Contact Aeroplan.com website support for technical assistance related to navigation, password help, online flight reward bookings, or any other website-related problems.

07:00-02:00 (ET)
Canada & USA

ALL OTHER AREAS:
1-902-367-8445
1-902-626-4018 (For the hearing impaired – TDD)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

NON-FLIGHT REWARDS SUPPORT:

1-800-310-3893

Contact the Aeroplan Non-Flight Rewards Centre for inquiries on existing non-flight reward transactions such as delivery status and lost/damaged merchandise, or for general product information on online bookings of car rentals, hotels, merchandise and gift cards.

8:00-21:00 (ET) M-F
8:00-17:00 (ET) Sat
Canada & USA

ALL OTHER AREAS
1-416-498-0116

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

SUPPORT FOR THE AEROPLAN eSTORE:

1-866-484-0663

For the hearing impaired (TDD): 1-866-333-2499

Contact the Aeroplan eStore Support Assistance Centre for technical assistance or customer service inquiries related to the Aeroplan eStore.

07:00-02:00 (ET)
Canada & USA

ALL OTHER AREAS:
1-902-626-4018 (For the hearing impaired – TDD)

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

AEROPLAN MUSIC STORE:

Consult the Aeroplan Music Store contact page for all inquiries related to the Music Store, including forgotten passwords, technical support or music download issues.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

CONTACT AEROPLAN BY EMAIL:

You can also send us your comments through our email form. Once logged in, select the topic most closely related to your comment, check our FAQs concerning that subject and if still necessary submit your comment.