Question:

Can I change an Aeroplan reward ticket after it has been booked?

Answer:

It’s okay - you can change your mind.

Rest assured, you can change a flight reward after you’ve booked. However, there are some procedures you’ll need to follow. Find everything you need to know, below.

Air Rewards

Prior to your reward travel, but after your reward ticket has been issued

Before you depart, you’re welcome to change your reward travel with Air Canada, Star Alliance and Air Canada Jazz, depending on the availability of reward space and the rules governing domestic and international fare types. To make a change, please call the Aeroplan Contact Center. If you wish to review your flight details, visit Manage Your Rewards.

For CAD $90 per ticket (plus applicable taxes), you can:

• Change your flight date or flight number
  
• Change your flight date or flight number and your itinerary
• Change your itinerary alone (including cabin)

  
  
  You may need to add more Aeroplan Miles in order to make changes to your reward trip. In such cases, you’ll need to authorize the redemption of those additional miles.
  
  Other changes may reduce the Aeroplan Miles required. Because we can’t refund those miles, you could cancel your existing reward travel and start the reward reservation process over again. You’ll also have to consider that associated fees will apply and all arrangements depend on reward seat availability.
  
  Name changes are not permitted once the reservation has been made or tickets have been issued.
  
  
  

  Once reward travel has begun
  
  Once you embark, you can still make changes to your reward travel on Air Canada and Air Canada Jazz, depending on reward space availability and the rules governing the domestic and international fare types. To make a change, please call the Aeroplan Contact Center.
  
  For CAD $90 per ticket (plus applicable taxes), you can:
  
  

  -Change your flight date or flight number at any time

  -Change your flight date or flight number and your itinerary

  
  You may need to add more Aeroplan Miles in order to make changes to your reward trip. In such cases, you’ll need to authorize the redemption of those additional miles.
  
  Other changes may reduce the Aeroplan Miles required, and unfortunately, we can’t refund those miles.

Same Day Change at the airport

Same-day confirmed change at the airport is permitted to either an earlier or later flight on the same itinerary for a charge of $75 (Cdn) for passengers holding either an Economy or Executive cabin confirmed Aeroplan ClassicFlight or ClassicPlus flight reward on Air Canada and/or Air Canada Jazz. Same-day changes are subject to availability. No additional mileage charges apply for changes made on the day of travel at the airport.



Changing other rewards

If you’d like to change your other types of rewards, consult the terms and conditions for each reward to review their policies regarding reward changes.