Cruise Rewards Terms and Conditions
Aeroplan Cruise Certificates
Aeroplan Cruise Certificate(s) can be applied to any cruise vacation booked on or after Jan 1, 2008. Some restrictions may apply.
Aeroplan Members must present the PIN number (provided by Aeroplan upon checking out of the redemption process) to their CruiseShipCenters cruise consultant 30 days prior to the supplier’s final payment.
Cruise Certificate(s) may be used anytime after initial deposit, up to a value of the entire cruise purchase (including deposit), up to 30 days prior to the supplier’s final payment. In the event the entire cruise is purchased through a certificate(s), the deposit will be refunded prior to cruise departure.
Aeroplan Miles can be redeemed for a cruise certificate at anytime, contingent on sufficient mile earnings. Aeroplan Cruise Certificates are only available in increments of $100 and $500.
CruiseShipCenters Rewards- CruiseShipCentre Rewards are non-refundable.
- Reservation changes are not permitted.
- If cruise is cancelled after the reward has been redeemed (verified by e-mail receipt), CruiseShipCentres will offer a future cruise credit.
- You will be required to provide a valid e-mail address in order to complete your redemption.
- You will receive a PIN via e-mail once you complete your transaction on aeroplan.com. Please retain a print-out of your confirmation number for your records.
- Rewards can only be redeemed through aeroplan.com.
- Reservation changes to CruiseShipCentres electronic certificates are not permitted once redeemed.
- Cancellations, exchanges, refunds or returns of CruiseShipCentre certificates are not permitted once redeemed.
- Please contact the Aeroplan Rewards Call Centre at 1-866-689-8080 for assistance in redeeming the reward.
- For any questions about cruises, CruiseShipCenters, cruise ship information and cruise complaints, please contact your CruiseShipCenter consultant.