Hotel rewards Terms and Conditions
Best Western
Best Western Hotels Online Reservations Terms and Conditions
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- Reward covers room charges and room taxes. All additional taxes and incidental charges of a personal nature, such as gratuities, meals and in-room movies, are the responsibility of the guest and must be paid with cash or a credit card at check-out.
- Valid ID and credit card are required for check-in at the hotel.
- Subject to availability. Some restrictions may apply.
- Room availability is subject to limits set by individual hotels. Blackout periods may apply.
- Room bookings may not be modified. Reservation changes are not permitted. For any reservation modification, Aeroplan Members must cancel their rewards on aeroplan.com only, prior to the cancellation deadline, and make a new online reservation.
- Cancellation deadline is 48 hours prior to check-in (Eastern Standard Time).
- Cancellations must be made on aeroplan.com.
- Cancellations made after the cancellation deadline are non-refundable. Aeroplan Members must refer to the "Manage Your Rewards" page for complete cancellation information on their bookings.
- No Shows are non-refundable.
- Best Western International, Inc. and Aeroplan shall not be held legally responsible for and against any injury to or death of persons in conjunction with the redemption program and/or a stay at a Best Western branded hotel, related to the redemption program.
- Best Western hotels are all independently owned and operated.
Starwood Hotels and Resorts
Starwood Hotels and Resorts is not liable for the accuracy of any representation made about Starwood properties that are featured on aeroplan.com.
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Hotel rewards are valid for select worldwide Westin Hotels and Resorts®, Sheraton Hotels and Resorts®, Four Points by Sheraton®, Le Meridien®, St.Regis®, The Luxury Collection® and W Hotels®.
- Rooms may be reserved on aeroplan.com only.
- Reward covers room charges for single or double occupancy and applicable taxes only. Guest is responsible for all charges for rollaway bedding or upgraded room types. Guest is responsible for all additional incidental charges of a personal nature, such as gratuities, meals and in-room movies, as well as any per room night charges imposed by a participating property.
- Valid ID and credit card are required for check-in at the hotel.
- Reservations are subject to availability. Some restrictions may apply.
- Room availability is subject to limits set by the individual hotels. Blackouts may apply.
- Aeroplan shall be held harmless from and against any injury to or death of persons in conjunction with the redemption program.
- Aeroplan Miles or Starwood Preferred Guest Starpoints will not be awarded for the stays booked through the redemption program.
How to reserve your reward:
- Room bookings may not be modified
- Reservation changes are not permitted through the hotel or the hotel’s 1-800 service. For any reservation change or modification, Aeroplan Members must cancel their hotel reward on aeroplan.com only, prior to the cancellation deadline and make a new online reservation.
Cancellations:
- Cancellation deadline is 48 hours prior to check-in (Eastern Standard Time)
- Cancellations must be made on aeroplan.com ONLY
- Cancellations made after the hotel’s cancellation deadline are non-refundable. Aeroplan Members must refer to the “Manage Your Rewards” page for complete cancellation information on their bookings.
- “No Shows” at hotels with a confirmed reservation are non-refundable.
Delta Hotels & Resorts
Delta Hotels & Resorts Online Reservations Terms and Conditions![]()
- Aeroplan Reward stays may only be booked on aeroplan.com.
- Reward covers room charges and taxes. All additional taxes and incidental charges of a personal nature, such as gratuities, meals and in-room movies, are the responsibility of the guest and must be paid with cash or a credit card at check-out.
- Valid ID and credit card are required for check-in at the hotel.
- 500 Aeroplan Miles will be automatically deposited into your Aeroplan account within 4 to 6 weeks after your stay.
- Room bookings may not be modified. Reservation changes are not permitted. For any reservation modification, Aeroplan Members must cancel their rewards on aeroplan.com only, prior to the cancellation deadline, and make a new online reservation.
- Cancellation deadline is 48 hours prior to check-in (Eastern Standard Time).
- Cancellations may only be made on aeroplan.com. Cancellations made after the cancellation deadline are non-refundable. Aeroplan Members may refer to the "Manage Your Rewards" page for complete cancellation information on their bookings.
- No-shows are non-refundable.
- Subject to availability. Room availability is subject to limits set by individual hotels. Some restrictions may apply.
- Delta Hotels & Resorts Ltd. and Aeroplan shall not be held legally responsible for and against any injury to or death of persons in conjunction with the redemption program and/or a stay at a Delta branded hotel, related to the redemption program.
- Delta Hotels & Resorts is not responsible for the accuracy of any representation made about Delta properties that are featured on aeroplan.com
Fairmont Hotels & Resorts
Fairmont Hotels & Resorts Terms and Conditions![]()
- Reward covers room charges and room taxes. All additional taxes and incidental charges of a personal nature, such as gratuities, meals and in-room movies, are the responsibility of the guest and must be paid with cash or a credit card at check-out.
- Room bookings may not be modified. Reservation changes are not permitted. For any reservation modification, Aeroplan Members must cancel their rewards on aeroplan.com only, prior to the cancellation deadline, and make a new online reservation.
- Subject to availability. Some restrictions may apply.
- 500 Aeroplan Miles will be automatically deposited into your Aeroplan account within 4 to 6 weeks after your stay
- Valid ID and credit card are required for hotel check in at the hotel.
- Room availability is subject to limits set by individual hotels.
- Blackout periods may apply.
- Cancellation deadline is 48 hours prior to check-in (EST).
- “No shows” are non-refundable.
- Fairmont Hotels & Resorts and Aeroplan shall not be held legally responsible for and against any injury to or death of persons in conjunction with the redemption program and/or a stay at a Fairmont Hotels & Resorts property.
- Cancellations deadline is 48 hours prior to check-in (EST).
